FAQ
Everything guests ask before they book
Common questions
Where are you located?
We have cabins in three beautiful Tennessee destinations.
- 6 cabins in Wartburg, Tennessee: Our primary location, approximately 130 miles southeast of Nashville and 40 miles northwest of Knoxville.
- 1 cabin in Allardt, Tennessee: Approximately 20 miles from our Wartburg location.
- 1 cabin in Pigeon Forge, Tennessee: Bearadise is located in the heart of the Smokies, close to popular attractions, restaurants, shopping, and entertainment.
What do you recommend doing in the area?
Visit our Explore page for all our local recommendations!
In Wartburg, enjoy a relaxing cabin getaway, hiking, scenic overlooks, breweries, off-roading, local restaurants, and historic tours. Allardt offers beautiful trails, waterfalls, horseback riding, and outdoor adventures, while Pigeon Forge puts you close to popular Smoky Mountain attractions and entertainment.
How are your cabins different?
Every cabin offers beautiful views, high-end finishes, and a unique design created to make your stay memorable. Each property has its own personality, setting, and atmosphere.
Nemo Tunnel Chalet and Catoosa Views feature panoramic mountain views. The Copse, The Solenne, and La Notte are nestled among the trees for a peaceful, secluded atmosphere. The A-frame is in the heart of Wartburg, within walking distance of local amenities. Equestrian Grandeur offers creek and mountain bluff views in a horse-friendly neighborhood. Bearadise places you in the heart of Pigeon Forge’s Smoky Mountain attractions.
We personally built and designed La Notte, Solenne, Copse, and Nemo Tunnel Chalet. We purchased, completely renovated, and built onto the A-frame, Catoosa Views, Bearadise and Equestrian Grandeur.
How many guests do your cabins accommodate?
Our cabins accommodate 2–4 guests, depending on the property.
- A-frame, Nemo Tunnel Chalet, and Equestrian Grandeur: Two queen beds; up to four guests.
- Catoosa Views and Bearadise: One king bed and one sleeper sofa; up to four guests.
- La Notte, Solenne, and The Copse: One king bed; up to two guests.
Are children allowed?
Children are welcome at Bearadise, the A-frame, Catoosa Views, and Nemo Tunnel Chalet.
La Notte, Solenne, and Copse are adult-only retreats. We designed them specifically for peaceful getaways.
Are pets allowed?
No, we maintain a strict no-pet policy at all our properties.
When is check-in and checkout?
Standard check-in is 4:00 p.m. Eastern Time, and standard checkout is 11:00 a.m. Eastern Time.
Equestrian Grandeur in Allardt follows Central Time: check-in is 3:00 p.m. Central Time and checkout is 10:00 a.m. Central Time.
Early check-in at 2:00 p.m. Eastern Time and late checkout at 1:00 p.m. Eastern Time are available as $50 add-ons. For Equestrian Grandeur, these times correspond to 1:00 p.m. and 12:00 p.m. Central Time.
Add-ons are limited and depend on the date, please inquire in advance.
How far in advance can I book a trip?
We allow booking up to 12 months in advance. Booking availability depends on the property and dates you’re interested in. We recommend booking early, especially for weekends, holidays, and peak travel seasons, to secure your preferred cabin.
Is there Uber, Uber Eats, or DoorDash?
Food delivery availability varies by location. Uber Eats and DoorDash deliver to all Wartburg cabins except Catoosa Views. DoorDash offers limited delivery to Equestrian Grandeur in Allardt. Bearadise in Pigeon Forge has broad delivery availability.
Rideshare availability can vary, especially in rural areas, so check the app for your specific location before relying on a ride.
When is the best time to visit?
Any season! Our cabins are designed to be enjoyed year-round, and each season has its own charm. Peak fall foliage typically arrives from late October into early November. We usually get a few days of snow in winter, while summer brings vibrant green scenery and opportunities for outdoor activities.
Is there cell service and Wi-Fi?
Yes. Every cabin has Wi-Fi and cell service. The service can be spotty on the roads leading up to the cabins, but each cabin offers both cell service and Wi-Fi.
Do the outdoor showers operate in the winter?
Outdoor showers are turned off during winter when temperatures begin to dip below freezing.
Hot tubs and fire pits remain available year-round.
What is the cancellation policy?
Our cancellation policy is as follows: guests receive a 100% refund if they cancel within 24 hours after the booking is accepted. After that, a 50% refund is available until 30 days before check-in. Within 30 days of check-in, reservations are non-refundable. Payment is collected upfront.
Please refer to the cancellation terms displayed at booking for the policy applicable to your reservation.
What kitchen utensils and supplies are offered?
All cabins are equipped for light cooking.
- La Notte, Solenne, and Copse are smaller kitchens with a mini-fridge (without a freezer), two-burner stovetop, microwave, toaster, air fryer, and dishwasher. The Copse also has a grill.
- The A-frame, Bearadise, Catoosa Views, and Nemo Tunnel Chalet have these appliances plus a grill, full-size refrigerator with freezer, and oven.
All cabins include cooking utensils such as pots and pans with lids, a strainer, spatulas, cutting boards, measuring cups, an ice cream scoop, a wine opener, and grill utensils where applicable. Salt and pepper are provided.
Coffee makers vary by cabin: each has either a Keurig or Nespresso machine, with pods or coffee grounds provided, as well as tea bags.
How private are the cabins and surrounding areas?
Each cabin offers its own unique setting, from panoramic mountain views to secluded, tree-lined retreats. Nemo Tunnel Chalet, Catoosa Views, Equestrian Grandeur, and Bearadise feature beautiful panoramic mountain views. The Copse, Solenne, and La Notte are nestled among the trees and feature privacy walls designed to create a more secluded, intimate atmosphere. Equestrian Grandeur offers a peaceful, private setting in a scenic horse community, while the A-frame is conveniently located in the heart of Wartburg with a fully fenced, private backyard.
Every property has its own character and level of privacy. We encourage you to browse the photos and description of your preferred cabin to find the setting that best fits your ideal getaway!
Are the roads accessible without 4WD?
Yes! The roads leading to all our cabins are paved. Our Wartburg and Allardt cabins have short gravel driveways that are easily accessible by standard vehicles. Four-wheel drive is not required under normal conditions.
The fitness resort
When will the fitness resort and gym be finished?
We currently anticipate the fitness resort and gym will be completed in early 2027!
How many cabins will be included in the fitness resort?
The fitness resort will include seven unique luxury private couples cabins, each accommodating a maximum of two guests.
Which cabins have access to the gym?
Only the 7 cabins in the gated fitness resort. Book these to have access to the fitness facility.
Still wondering about something? Ask us in the chat — we answer fast.
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